Skip to main content
(760) 505-0534
Legal

Privacy Policy.

Last updated: May 31, 2026

Comfort Kings HVAC (“Comfort Kings Heating & Cooling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to information we collect through our website, comfortkingshvac.org, when you contact us, and when we provide heating, ventilation, and air conditioning (HVAC) services to you.

By using our website or services, you agree to the practices described in this policy.

Information we collect

Information you provide to us. When you request a quote, book a service, fill out a form, use our online estimator, or contact us by phone, text, or email, we may collect:

  • Your name and the name of your household or property contact
  • Contact details such as phone number, email address, and service address
  • Details about your home and HVAC system and the service you're requesting
  • Appointment scheduling and service history
  • Payment information you provide to complete a transaction
  • Any other information you choose to include in a message or form

Information collected automatically. When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, using cookies and similar technologies (see “Cookies and tracking technologies” below).

How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide quotes and estimates
  • Schedule, perform, and follow up on HVAC installation, repair, and maintenance services
  • Process payments and maintain records of work performed
  • Communicate with you about appointments, service updates, and your account
  • Send you service reminders or marketing communications (which you can opt out of at any time)
  • Operate, maintain, and improve our website and services
  • Comply with legal obligations and enforce our agreements

How we share your information

We do not sell your personal information. We share information only as needed to run our business and serve you:

  • Service providers. We use trusted third parties to operate our business — including Housecall Pro, which powers our online booking, scheduling, customer communication, and payment processing. These providers may process your information on our behalf and are expected to protect it.
  • Legal and safety reasons. We may disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our customers, our company, or others.
  • Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and tracking technologies

Our website and the third-party tools we embed (such as the Housecall Pro booking and chat widgets) may use cookies and similar technologies to make the site function, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through their settings; doing so may affect how some features work.

Text messaging (SMS)

If you provide your phone number, we or our scheduling provider may contact you by call or text about your quote, appointment, or service. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or contact us to update your communication preferences. Opting out of service-related messages may affect our ability to coordinate your appointment.

Data retention

We keep personal information for as long as needed to provide our services, maintain business and service records, comply with our legal obligations, resolve disputes, and enforce our agreements.

Data security

We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights (California residents)

Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to a copy of the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information, subject to legal exceptions
  • Opt out of the “sale” or “sharing” of personal information — note that we do not sell or share your information as those terms are defined under California law
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the details below. We will verify your request before responding and will respond within the timeframes required by law.

Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our website does not currently respond to them.

Children's privacy

Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Links to other websites

Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.

Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

You can also reach us through our contact page.

Call (760) 505-0534