Who We Are
Comfort Kings Heating and Cooling, Inc. ("Comfort Kings," "we," "us") operates comfortkingshvac.org. This policy explains what information we collect through this website and how we use it. Questions? Email info@comfortkingshvac.org or call (760) 505-0534.
Information You Give Us
When you book an appointment, request an estimate, send a message or upload photos, we collect the details you provide, such as your name, phone number, email, address or ZIP code, information about your home and HVAC system, and any photos you choose to upload.
Information Collected Automatically
Like most websites, we use cookies and similar technologies, including Google Analytics, Google Ads and the Meta Pixel, to understand how visitors use the site and to measure our advertising. These tools may collect your IP address, device and browser information, pages visited, and actions such as clicking to call or submitting a form.
How We Use Information
To respond to your request, schedule and perform service, send appointment confirmations and reminders, prepare quotes and invoices, improve our website and services, and measure the effectiveness of our advertising. We do not sell your personal information.
Service Providers
We share information with trusted providers that help us run our business, including Housecall Pro (scheduling, customer records and payments), our email provider, and analytics and advertising platforms. They may use it only to provide services to us.
Text Messages
If you contact us by text or agree to receive texts, we may text you about your appointment or request. Message and data rates may apply. Reply STOP to opt out at any time.
Your California Privacy Rights
California residents may request access to or deletion of their personal information, and may opt out of the sharing of personal information for cross-context behavioral advertising. To make a request, email info@comfortkingshvac.org. We will not discriminate against you for exercising your rights.
Data Retention & Security
We keep customer records as long as needed to provide service, honor warranties and meet legal obligations, and we use reasonable safeguards to protect them.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it was last updated.